ICAO 10002

ENGLISH

FOREWORD

Cabin safety contributes to the prevention of accidents and
incidents and protection of the aircraft's occupants, through
proactive safety management, including hazard identification,
safety risk management and the increase of survivability in the
event of an emergency situation. Traditionally, the role of cabin
crew members focused on the evacuation of an aircraft in the event
of an accident. However, cabin crew members also play an important
proactive role in managing safety, which can contribute to the
prevention of incidents and accidents. Training is necessary to
prepare cabin crew members to conduct their safety-related duties
and responsibilities during normal day-to-day flights and essential
to enable them to recognize and act on any abnormal or emergency
situation.

The Cabin Crew Safety Training Manual (Doc 10002)
provides guidance related to cabin crew training requirements found
in Annex 6 — Operation of Aircraft, Part I — International
Commercial Air Transport — Aeroplanes.

ICAO developed guidance for a competency-based approach to cabin
crew safety training so that cabin crew members could be proficient
to perform their duties and responsibilities, and with the goal of
establishing an international baseline for cabin crew competencies.
The manual presents cabin crew safety training using a
competency-based approach. It provides guidance for operators to
develop competency-based cabin crew training.

The content of this manual is adaptable and operators should
tailor it to suit their operation. It is also provided as guidance
for States when approving a training programme. However, the
content does not represent the sole means to meet regulatory
requirements on cabin crew training. The training syllabus of cabin
crew members assigned for duties on commercial international air
transport operations should include all relevant parts of the
syllabuses suggested in this manual but should not be limited by
it. This document replaces Training Manual (Doc 7192),
Part E-1 — Cabin Attendants' Safety Training, Second
Edition, 1996

The content of this manual was developed over a period of two
years with inputs from experts from civil aviation authorities,
airlines, aircraft manufacturers, training organizations, airline
and cabin crew representative organizations, aviation medicine and
human performance specialists; and was thereafter submitted for an
extensive peer review to collect and take into account comments
from the expert community.

ICAO gratefully acknowledges the contribution received from the
ICAO Cabin Safety Group, as well as the IATA Medical Advisory
Group, members of the ICAO Medical Provisions Study Group, and
individual experts who have provided support, advice and input for
this manual.