ISO/IEC 20000-2:2019

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ISO/IEC 20000-2:2019

2019

Most Recent

Information technology – Service management – Part 2: Guidance on the application of service management systems

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ISO/IEC 20000-2:2019 provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

ISO/IEC 20000-2:2019
STANDARD INFO:
Standard NameISO/IEC 20000-2:2019
ScopeInformation technology - Service management - Part 2: Guidance on the application of service management systems
PublisherISO - International Organization for Standardization/International Electrotechnical Commission
LanguagesEnglish
State
Publication Year2019
Most recent VersionMOST RECENT
Whether to be replaced
Addendum
FILE INFO:
Edition3rd
File Size1 file , 3 MB
NoteThis product is unavailable in Russia, Ukraine, Belarus
Number of Pages72
Published08/01/2019
Same AsISO/IEC 20000-2:2019
ISO/IEC 20000-2:2019
HistoryPublisher Year
ISO/IEC 20000-2:20192019Current
ISO/IEC 20000-2:20122012
ISO/IEC 20000-2:20052005

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